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Home arrow AUP arrow Support arrow Policy
Policy PDF Print E-mail

Acceptable User Policy

OBJECTIVES:

  • Ensure security, reliability and privacy of  Wave Technologies, Inc.'s systems and network, and the networks and systems of others

  • Avoid situations that may cause Wave Technologies, Inc. to incur civil liability

  • Maintain the image and reputation of Wave Technologies, Inc. as a responsible Internet Service Provider

  • Preserve the value of Internet resources as a conduit for free expression

  • Encourage the responsible use of net resources, discouraging practices which degrade the usability of network resources and thus the value of Internet services

  • Preserve the privacy and security of individual users

The Acceptable Use Policy below defines the actions which Wave Technologies, Inc. considers to be abusive, and thus, strictly prohibited. The examples named in this list are non-exclusive, and are provided solely for guidance to Wave Technologies, Inc. customers. If you are unsure whether any contemplated use or action is permitted, please send mail to and we will assist you.

Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted by Wave Technologies, Inc., or connected via the Wave Technologies, Inc.  network.


General Conduct

  1. Customers are prohibited from transmitting on or through any of Wave Technologies, Inc.'s services, any material that is, in Wave Technologies, Inc.'s sole discretion, unlawful, obscene, threatening, abusive, libelous, or hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law.

  2. Wave Technologies, Inc. services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of Republic of the Philippines or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute.Wave Technologies, Inc. reserves the right to remove such illegal material from its servers.

  3. The customer is responsible for keeping his billing data with Wave Technologies, Inc.  up-to-date and accurate. Furnishing false data on the signup form, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

  4. The resale of Wave Technologies, Inc. services is not permitted, unless specifically permitted and documented in a written agreement.


System and Network Security

  1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks.

  2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

  3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.

  4. Users who violate systems or network security may incur criminal or civil liability. Wave Technologies, Inc.  will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Acceptable
User Policy Enforcement Procedure

Wave Technologies, Inc. enforces its Acceptable Use Policies in the manner detailed below.

Prohibited Uses of USENET Newsgroups

Upon the first verifiable violation of one of these policies, and a single formal letter of complaint, Wave Technologies, Inc. will issue a written warning to the customer.

Upon the second verifiable violation of one of these policies, and formal letters of complaints from three different sources, Wave Technologies, Inc. will suspend the customer's service until the customer submits to Wave Technologies, Inc., in writing, an agreement to cease-and-desist.

Upon the third verifiable violation of one of these policies, and one more letter of complaint, Wave Technologies, Inc. will terminate the customer's service.

Prohibited Uses of Email

Upon the first violation of one of these policies, and three formal letters of complaint, Wave Technologies, Inc. will issue a written warning to the customer.

Upon the second violation of one of these policies, and three formal letters of complaint, Wave Technologies, Inc. will suspend the customer's service until the customer submits to Wave Technologies, Inc., in writing, an agreement to cease-and-desist.

Upon the third violation of one of these policies, and two formal letters of complaint, Wave Technologies, Inc. will terminate the customer's service.

Other Prohibited Uses

Wave Technologies, Inc. will generally follow a procedure of issuing a written warning after the first violation, suspending service until a written agreement of cease-and-desist is received after the second violation, and terminating service after the third violation.


Responsible Use of the Internet

Wave Technologies, Inc. believes in being a responsible provider of Internet services, and as such, encourages its users to become better-informed about appropriate use of the Internet.

We present here a number of resources on the WWW about responsible use of email, USENET, and other Internet services. Note that Wave Technologies, Inc. is not responsible for the content of any of these sites, and does not necessarily condone any philosophical viewpoint or course of action suggested within these documents.

  • news.announce.newusers
    The FTP archive of the FAQs for USENET users contains a great deal of helpful information on general netiquette, particularly as it pertains to news.

  • Advertising on USENET
    A FAQ on responsible advertising on USENET: how to do it, and how not to do it.

  • The Email Abuse FAQ
    An excellent FAQ detailing all aspects of email abuse, including a large list of additional information sources. It is explains how to file complaints about abuse, filter your email, and more. The FAQ is also available via FTP.

Wave Technologies, Inc. reserves the right to suspend or terminate a customer's service for violation of any of its acceptable use policies at any time, if Wave Technologies, Inc. deems it necessary.

Questions about this policy should be sent via e-mail to

Reports of activity in violation of this policy may be sent in e-mail to

Created April 25th, 2002, by

Email

  1. Harassment, whether through language, frequency, or size of messages, is prohibited.

  2. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email.

  3. Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.

  4. Customers may not forward or otherwise propagate chain letters, whether or not the recipient wishes to receive such mailings.

  5. Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.

  6. Forging of header information is not permitted.

  7. Wave Technologies, Inc. accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.

  8. These rules apply to other types of Internet-based distribution mediums as well, such as RLG's Ariel system (a system for sending FAX-like documents over the Internet). USENET postings have their own regulations; see below.


USENET

  1. Wave Technologies, Inc. provides an uncensored newsfeed. As such, Wave Technologies, Inc. does not control the content of the newsgroups available to its customers. Wave Technologies, Inc. is not responsible for the content of any USENET posting, whether or not the posting was made by a Wave Technologies, Inc. customer.

  2. Postings to USENET newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements should only be posted in those newsgroups whose charters/FAQs explicitly permit them. The poster is responsible for determining the etiquette of a given newsgroup, prior to posting to it.

  3. Customers are prohibited from posting the same or similar message to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as "USENET spam").

  4. Customers are prohibited from posting chain letters of any type.

  5. Customers are prohibited from posting binary files to newsgroups not specifically named for that purpose.

  6. Customers are prohibited from cancelling or superseding posts other than their own, with the exception of official newsgroup moderators performing their duties.

  7. Customers are prohibited from forging header information. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.

  8. A customer may not solicit mail for any other address other than that of the customer's Wave Technologies, Inc. account or service, with the intent to harass or collect replies after Wave Technologies, Inc. service has been terminated.


Individual Accounts (Dialup Users Only)

  1. Wave Technologies, Inc. dialup accounts are intended for use by an individual. Multiple logins are prohibited, except as allowed by the Wave Technologies, Inc.-provided version of 'screen'. Users of 'user mode IP' programs (such as TIA) may use one additional login via telnet in addition to the initial login. Shell account users may not run programs which provide network services from their accounts, such as IRC or MUD servers.

  2. Wave Technologies, Inc. shell accounts are intended for interactive use. Attempts to circumvent the 'idle daemon' or time charges accounting, or attempts to run programs while not logged in by any method, are prohibited.

  3. Wave Technologies, Inc. shell accounts operate on shared resources. Customers are prohibited from excessive consumption of resources, including CPU time, memory, disk space, and session time. The use of resource-intensive programs which negatively impact other system users or the performance of Wave Technologies, Inc.  systems or networks is prohibited, and Wave Technologies, Inc staff may take action to limit or terminate such programs.

  4. Password security is the responsibility of the individual user. Good passwords should be a minimum of six characters long, contain at least one number or symbol, and are not based on any dictionary word or common name. Customers may not share passwords or accounts with others.


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